Learning objectives
The Laboratory of Groups Psychology applied to the helping professions
aims to raise awareness and understanding of students own relashionship style because the interpersonal dynamics are important factors as long as helping professions to people are concerned. It also aims that students be able to identify and cope with the onset of situations of work-related distress.
At the end of the course the student should be able to use the acquired knowledge in order to improve self-efficacy and collective efficacy in their team and to contribute to organizational well-being.
Prerequisites
Nothing to report
Course unit content
The lessons series provides psychological knowledge and analysis of communication and relashionship styles referred to each one's team and patients . The lessons are supplemented with exercises useful to recognize and improve one’s social and emotional skills in each one’s work context, also to support patients.
The topics of organizational well-being, equal opportunities, absence of discrimination, mobbing and lateral hostilities prevention are also developed with reference to Italian laws.
Full programme
The disciplinary module is divided into 3 areas:
1.Improving relashionship skills and also managing situations of greater relationship difficulty, especially in terms of emotional control
• Empathy, listening techniques, social skills, assertiveness • Introduction to motivational counseling • Emotions regulations, emotional intelligence • Conflict negotiation
• Expert Facilitation (Face-model)
2. Social identity in work context.
3. organizational well-being
• Law 83/2010 Equal opportunities and absence of discrimination
• Mobbing / Lateral Hostilities
Bibliography
-G. Goleman, Primal Leadership (Italian translation: Essere leader),Rizzoli. Milano, 2016
-P. De Sario, Far funzionare i Gruppi. Risolvere le situazioni complesse con la Facilitazione esperta e il Face-model, Franco Angeli, Milano, 2010
Trad. How to lead teams resolving complex situations by use of expert facilitation and FACE Model
-R. Mucchielli Apprendere il counseling. Manuale di autoformazione al colloquio d'aiuto. Erikson, 2016, Trento, nella versione con CD-Rom associato
Trad.: Learning Counseling. Self-training manual for help interviews. With CD-ROM
-D. Di Lauro, Manuale di comunicazione assertiva, Xenia, Milano, 2011. Trad.: Assertive Communication Manual
-E. Aron, The Highly Sensitive Person. How To thrive When The world Overwhelms you (Italian translation: Persone altamente sensibili. Come stare in equilibrio quando il mondo ti travolge), trad.it. Mondadori, Milano, 2018.
-DBT Skills Training. Manuale. Schede e fogli di lavoro, Marsha Linehan, Trad. it.,
Cortina Raffaello, 2015.
-Slides and teaching materials used during the lessons, provided by the teacher.
Teaching methods
The course include front lessons, classroom discussions and exercises in an interactive dimension.
Assessment methods and criteria
Written exam, with open-ended answers to 3 questions.
Each student will pass the final exam if he will answer correctly at least to 70% of questions.
Other information
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